FAQs
1. What kind of hair does your company offer?
We offer 100% authentic, real human hair that is ethically sourced and of the highest quality.
2. Can the hair be styled and dyed?
Yes, our human hair can be styled and dyed just like natural hair. We recommend seeking the advice of a professional stylist to ensure that the hair is not damaged during the process.
3. How long does the hair last?
Our human hair can last up to 2-3 years with proper care and maintenance.
4. How should I care for the hair?
We recommend using sulfate-free shampoo and conditioner, detangling with a wide-tooth comb, and avoiding excessive heat styling. You can find more detailed instructions on our website.
5. How long does shipping take?
We offer standard shipping, which usually takes 3-5 business days. We also offer expedited shipping options for those who need their hair more quickly.
6. What is your return policy?
We have a 30-day return policy for unopened and unused hair. If there is an issue with the hair, please contact us and we will work to find a solution.
7. Do you offer custom orders?
Yes, we offer custom orders for those who have specific hair requests. Please contact us for more information.
8. Are there any discounts or promotions available?
Yes, we frequently offer discounts and promotions on our website and social media. Be sure to sign up for our newsletter to stay up to date on our latest deals.
9. Do you offer wholesale pricing?
Yes, we offer wholesale pricing for those interested in purchasing hair in bulk. Please contact us for more information.
10. How can I contact customer service?
You can contact our customer service team through email or phone. Our contact information can be found on our website.